Answer customer questions with AI automation, don't miss sales
Supported marketplaces
Reply to Trendyol and Hepsiburada customer questions 24/7 — in your brand voice.
Answers don't sound like AI — they sound like your brand.
CUSTOMER QUESTION
...
Women's Summer Viscose Blend Basic Blouse - Mint Green
TY-426832112
SKU: 8684661000856
3 days ago (10:17)
QUESTION RECEIVED
PREPARING RESPONSE
RESPONSE READY
SEND SCHEDULED
SENT
Every question is a sales opportunity
Late answer
Customer leaves
Incomplete answer
Loss of trust
Wrong answer
Lost sale
If Q&A is mismanaged you don't just lose sales. You also lose visibility into what your customer wants. That drops your sales and inflates your losses.
Guide customers to the right product
Recommend products in one click and boost cross-sell revenue.
Right product routing
Directs customers to the product and variant they need
One-click recommendations
Adds product codes and alternative colors to replies
Cross-sell support
Increase basket value with related products
Women's Hooded Sweatsuit Set
TY-881204553
CUSTOMER QUESTION
...
We don't just answer. We sound like your brand
Meaning-First Engine
Doesn't just read the question — it truly understands it
Speaks Like a Brand
Every answer is written in your brand's voice
Action-Oriented Replies
Doesn't just answer, it guides the customer
Always Learning
Improves itself with every question
Answers don't sound like AI — they sound like your brand.
It thinks like your brand, and answers accordingly
Every setting you define teaches the AI Assistant your voice, rules and policies — example responses update instantly.
Greeting Style
How your AI opens every response — enter custom greeting text.
Custom greeting
Hello,
→ Hello, your orders are shipped the same day.
Greeting Style
RequiredHow your AI opens every response — enter custom greeting text.
Hello,
EXAMPLE AI RESPONSE (PREVIEW, A SIMILAR RESPONSE WILL BE GENERATED.)
Preview after selection...
Every choice is taught to your brand; the reply your customer sees sounds like you.
From setup to automation in a few steps
Sign up
Connect to Bimetrik
Configure brand
Define language, rules and behavior for Trendyol / Hepsiburada
Learning phase
For the first 2 weeks the system learns with your approval (approved mode)
Auto answers begin
Questions are answered in ~3 minutes on average
How does the system learn?
- From your past questions
- From product titles & descriptions
- From the rules you define
- From platform rules
- From AI settings
Automatic Flow
Pull past questions to analyze where you lose sales
Bimetrik doesn't just answer questions. It runs your e-commerce operation
Start with Q&A and keep managing profitability and operations.
Frequently Asked Questions
If Q&A is mismanaged you don't just lose sales
You also lose visibility into what your customer wants. That drops your sales and inflates your losses.